Last Updated: September 28, 2026
Thank you for shopping with GO2DEAL. We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy below for information about order processing, delivery times, and shipping charges.
All orders are processed after your payment has been successfully confirmed.
Orders are typically processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.
Delivery times depend on your location and the shipping method selected at checkout.
Estimated delivery times are:
Local/Domestic Orders: 3–7 business days
International Orders: 7–15 business days
Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to weather, customs, carrier issues, public holidays, or other circumstances outside our control.
Shipping costs are calculated and displayed at checkout based on your delivery address, order size, and available shipping method.
From time to time, GO2DEAL may offer free shipping promotions. Any applicable free-shipping offer will be clearly displayed on our website.
If tracking is available for your order, tracking details will be sent to the email address or phone number provided during checkout.
Please allow 24–48 hours for tracking information to update after your order has been shipped.
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply for reshipment.
Please contact us as soon as possible if you notice an error in your shipping information.
GO2DEAL is not responsible for delays caused by shipping carriers, customs, weather conditions, natural disasters, strikes, or other circumstances beyond our control.
If your package appears to be delayed or lost, please contact us so we can assist you in contacting the shipping carrier and investigating the shipment.
If your order arrives damaged, please contact us as soon as possible after delivery.
We may request photographs of the damaged package and/or products to help us investigate the issue and determine the appropriate solution.
For international orders, additional customs duties, taxes, or import fees may apply depending on the destination country.
Any customs duties, taxes, or import charges are the responsibility of the customer unless otherwise stated at checkout.
GO2DEAL is not responsible for delays caused by customs clearance.
If you have any questions about your order or our shipping policy, please contact us through the contact information provided on our website.
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